Frequently Asked Questions (FAQ)
You can read through our most frequently asked questions in order to find out more on options that we offer and benefits that you get while dealing with us.
Due to security reason we do not allow any unauthorised person to access our secured vault. However, you can simply control your storage by logging in into your member's account. In addition, you can withdraw the stored item or sell it any time by using the button next to the item inside your persoanl storage page.
Yes, We offer an instant storage solution for all the precious metals bought on our platform. When placing your order, simply select the "insured storage" option and you will directly store your precious metals in our secured vault. You can view the list of your stored products on the Wallet page of your personal account.
Note that once delivered, your products are no longer available for physical storage at VK Kohinoor.