Frequently Asked Questions (FAQ)
You can read through our most frequently asked questions in order to find out more on options that we offer and benefits that you get while dealing with us.
VK Kohinoor will buy back your stored products at SPOT price (also known as the market price). There will be 4% admin fees deducted on the total invoice amount. Please note that we only buy back products bought and stored with VK Kohinoor.
Yes, all the products you store in our vault are insured and protected against theft, damage, and loss at all times.
Yes, we can buy back your precious metals stored with us. You can sell them back to us instantly from your VK Kohinoor personal account, 24/7.
All of our customer's products are off our balancesheet. You are the one and only owner of these. If VK Kohinoor were to cease its business activities, each customer will be contacted personally to organize the delivery of his/her assets. In addition, your products are insured at all times against theft, damage and loss.
VK Kohinoor audits its vaults on a daily basis. An external audit is carried out once a year by a reputable third-party auditing company.
We advise you to include your assets stored with VK Kohinoor in your will. Your heirs will be able to take possession of your stored items once the inheritance is settled by the relevant authority (judge, notary, etc.)
All your products stored with VK Kohinoor are covered by our insurance at no extra costs. Our insurance covers the total amount of the price you paid at purchase for your stored products.